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Privacy Policy

Raging Bull Casino > Privacy Policy
Last updated: 07/05/2026
Relevance verified: 12/06/2026

Introduction

This Privacy Policy sets out how Raging Bull Casino Online (accessible at https://raging-bull-casino-aus.com/) collects, uses, stores, and discloses personal information about individuals who visit our website or interact with our services. It applies to all Australian players and visitors and reflects our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in Schedule 1 of that Act.
By using the Raging Bull Casino website, registering an account, or contacting our team, you acknowledge that you have read and understood this policy. If you do not agree with how we handle personal information, please do not use our services.

Who We Are

Raging Bull Casino Online operates from:

All privacy-related enquiries should be directed to the contact details listed above. We are committed to handling personal information responsibly and in accordance with Australian law.

What Information We Collect

We only collect information that is reasonably necessary for the functions and activities of our platform. This includes information you provide directly and information collected automatically when you use our website.

Information You Provide

  • Full name, date of birth, and residential address
  • Email address and phone number
  • Username and account credentials
  • Payment and transaction details (e.g. cryptocurrency wallet addresses, card details processed via third-party payment providers)
  • Identity verification documents (e.g. passport, driver’s licence, utility bill) submitted to satisfy our Know Your Customer (KYC) obligations
  • Communications sent to our support team via email, phone, or contact form
  • Responses to surveys, promotions, or bonus-related queries

Information Collected Automatically

  • IP address and approximate geographic location
  • Browser type and operating system
  • Pages visited, time spent on pages, and navigation paths
  • Device identifiers and session data
  • Cookie data and similar tracking technologies (see our Cookie Policy for full details)

We do not collect sensitive information (as defined under the Privacy Act, including racial or ethnic origin, health information, or biometric data) unless you volunteer it and we have a legitimate reason to process it. Where sensitive information is involved, we will seek your explicit consent.

How We Use Your Information

Personal information collected through Raging Bull Casino is used for the following purposes:

  • Creating and managing your player account
  • Verifying your identity in compliance with anti-money laundering (AML) requirements and responsible gambling obligations
  • Processing deposits, withdrawals, and bonus credits
  • Delivering customer support and responding to enquiries
  • Sending transactional communications related to your account (e.g. security alerts, withdrawal confirmations)
  • Sending promotional communications about bonuses and offers, where you have opted in or where we are permitted to do so under applicable law
  • Monitoring platform activity to detect fraud, unusual behaviour, or breaches of our Terms and Conditions
  • Improving our website and the overall player experience based on usage analytics
  • Meeting our legal and regulatory obligations under Australian law

We will not use your personal information for any purpose that would be incompatible with the reason it was collected, unless we have your consent or are required to do so by law.

Legal Basis for Processing

Under the Australian Privacy Act 1988 (Cth), we process personal information on the following grounds:

  • Contractual necessity: Processing required to provide our services and fulfil our obligations to you as a registered player
  • Legal obligation: Compliance with AML legislation, the Interactive Gambling Act 2001 (Cth), and other applicable Australian laws
  • Legitimate interests: Fraud prevention, platform security, and business analytics, where these interests are not overridden by your privacy rights
  • Consent: For marketing communications and optional data uses where we seek and receive your explicit agreement

Disclosure of Your Information

We do not sell, rent, or trade personal information. We may share your data with third parties only in the following circumstances:

Service Providers

We engage third-party companies to assist with identity verification, payment processing, analytics, customer support software, and hosting. These providers access personal information only as needed to perform their functions and are contractually required to maintain appropriate data security standards.

Legal and Regulatory Authorities

We may be required to disclose personal information to government agencies, law enforcement, or regulatory bodies where required by Australian law. This includes disclosures related to AML investigations, fraud inquiries, or court orders.

Business Transfers

If Raging Bull Casino Online undergoes a business merger, acquisition, or sale of assets, personal information held by us may be transferred to the relevant party as part of that transaction, subject to the same privacy protections described in this policy.

With Your Consent

We may share information with third parties for other purposes where you have given us clear consent to do so.
We take reasonable steps to ensure that any third parties to whom we disclose personal information are bound by privacy obligations consistent with the Australian Privacy Principles.

Cross-Border Disclosure

Some of the third-party service providers we engage are based outside Australia. Where personal information is transferred overseas (for example, to payment processors or software vendors operating internationally), we take reasonable steps to ensure the recipient handles that information in a way that is consistent with the APPs. By using our platform, you acknowledge that your information may be processed in other countries where data protection laws may differ from those in Australia.

Identity Verification and AML Compliance

As part of our obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth), we are required to verify the identity of our players before processing certain transactions. This process may involve:

  • Collecting government-issued photo ID (passport, driver’s licence)
  • Verifying proof of address (utility bill, bank statement)
  • Conducting source of funds or source of wealth checks where required
  • Retaining verification records for a minimum of seven years

Failure to provide the information required for identity verification may result in account suspension or the withholding of withdrawals until compliance obligations are satisfied.

Responsible Gambling and Player Protection

We take the welfare of our players seriously. In certain circumstances, we may use personal information to:

  • Identify patterns of play that may indicate problem gambling behaviour
  • Apply deposit limits, cooling-off periods, or self-exclusion measures at a player’s request
  • Communicate with players about responsible gambling resources where we have reason to be concerned

Personal information used for responsible gambling purposes is handled with care and is not used for unrelated marketing or commercial activities.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve site functionality, remember your preferences, and gather analytics data about how visitors use the platform. Cookies may be set by Raging Bull Casino directly or by third-party analytics and marketing providers.
You can control cookie settings through your browser at any time. Note that disabling certain cookies may affect how some parts of the website function. For a full breakdown of the types of cookies we use and how to manage them, please refer to our Cookie Policy.

Marketing Communications

We may send you promotional emails, SMS messages, or other communications about bonuses, new games, and special offers. You can unsubscribe from marketing communications at any time by:

Opting out of marketing communications will not affect essential transactional messages related to your account.

Data Security

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Restricted access to personal information within our organisation on a need-to-know basis
  • Regular reviews of our data handling and security practices
  • Secure storage of identity verification documents

No data transmission over the internet is entirely without risk. While we work to protect your information, we cannot guarantee the security of data transmitted to or from our website.
In the event of a data breach that is likely to result in serious harm to affected individuals, we will notify the Office of the Australian Information Commissioner (OAIC) and affected individuals in accordance with the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988 (Cth).

Data Retention

We retain personal information for as long as your account remains active and for as long as required to meet our legal, regulatory, and business obligations. Specifically:

  • Account and transaction records are retained for a minimum of seven years to satisfy AML record-keeping requirements
  • Identity verification documents are retained for the period required by law
  • Marketing preferences and communication history are retained until you withdraw your consent or request deletion

Where information is no longer needed and there is no legal obligation to retain it, we take reasonable steps to destroy or de-identify it securely.

Your Rights Under Australian Privacy Law

As an Australian resident, you have a number of rights in relation to your personal information:

  • Access: You can request a copy of the personal information we hold about you
  • Correction: If you believe information we hold is inaccurate, out of date, incomplete, or misleading, you can ask us to correct it
  • Complaint: You have the right to lodge a complaint about how we have handled your personal information
  • Opt-out: You can withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details in the section below. We will respond to access and correction requests within 30 days. In some cases, we may need to verify your identity before processing a request.
If you are not satisfied with our response to a complaint, you have the right to escalate the matter to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

Children’s Privacy

Raging Bull Casino Online does not knowingly collect personal information from individuals under the age of 18. Our services are intended solely for adults. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete that information and close the associated account promptly. If you have reason to believe a minor has registered with our platform, please notify us immediately at welcome@raging-bull-casino-aus.com.

Third-Party Links

Our website may contain links to external sites that are not operated by Raging Bull Casino Online. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Where changes are material, we will take reasonable steps to notify you, such as by posting a notice on our website or sending an email to registered players. Continued use of our platform following any update constitutes acceptance of the revised policy.

How to Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to make a privacy complaint, you can reach our team through any of the following channels:

We are committed to resolving privacy concerns fairly and promptly. If you submit a written complaint, we will acknowledge receipt and work to resolve the matter within 30 days.

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